USACS - US Acute Care Solutions

Notice of Nondiscrimination

US Acute Care Solutions (“USACS”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. USACS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

USACS:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Patient Services at 1-855-687-0618.

If you believe that US Acute Care Solutions has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Chief Compliance Officer

4535 Dressler Road NW
Canton, Ohio 44718

Phone: 844-ETHICS9

Email: ethics@usacs.com

Website: usacspex.com/compliance

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Chief Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Phone: 1-800-868-1019

TDD: 1-800-537-7697

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

View Taglines (PDF)

  • Notice of Nondiscrimination
  • Terms and Conditions
  • Compliance Program/Ethics Hotline
  • Employment Verification Information
  • Notice of Privacy Practices
  • Release of Information
  • Website Privacy Policy

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